You’ve probably heard about huge salaries that IT Admin could cost. Managed IT services saves businesses money. You don’t have to wonder if that’s possible for your organization anymore. Managed IT Services are frequently the most labor-efficient IT solution, allowing businesses to outsource the IT function to experts who are trained to handle all kinds of IT issues – from the simple to the devastatingly complex.
Having the right technology can help small to mid-size business close the gap with the bigger players in a specific industry. Unfortunately, many companies are too busy running their businesses that they don’t have time to give their IT the attention it deserves. Fortunately, there is a way for smaller companies to obtain enterprise-level IT support without spending the resources on hiring several employees. That’s where we come in.
Commteck specializes in outsourced managed IT services designed to increase the productivity and efficiency of your business. We’ll become your IT department, giving you access to a team of dedicated professionals tasked with handling all your tech needs. You’ll get enterprise-level solutions for a predictable monthly fee. In the beginning, we get to know your business and goals to develop customized solutions. Let Commteck handle running your IT, so you can get back to leading your business to new heights.
SERVICES WE OFFER
OUR FEATURES
24/7 INFRASTRUCTURE MONITORING
As a managed services provider, we help increase your business’s productivity by ensuring your IT infrastructure is online and performing at peak performance levels.
With our managed services, we review your business’s IT infrastructure based on new technology, risks, and future requirements. This gives you complete confidence that your network is operating as efficiently as some of the largest business-owned networks.
COMMTECK CAN PROVIDE SUPPORT QUICKLY
We quickly respond to your IT needs. We understand that you are busy and that there is no time to worry about how your computer is behaving.
Your consultant can communicate with you via your preferred method to make sure you receive the best service. Whether that is by phone, email, remote by phone or remote by PC, we will quickly respond and give the support to need.
NO MORE WAITING ON 3RD PARTY SUPPORT
We get to understand, maintain and know the technology your business uses and requires.
We serve as your in-house technical support team that interacts directly with third party technology providers. Because we know the details of every piece of technology we use to manage your system, you can refer to us for all your IT-related needs.
REMOTE VPN SUPPORT
In many cases we can meet your needs remotely, this saves you time and money.
We employ a VPN with the latest security and encryption to securely monitor and manage your systems remotely. This saves your business time and money.
VPN stands for Virtual Private Network. The purpose of a VPN is to allow you to access a Windows Remote Desktop over the Internet, use local file shares, over the Internet as if you were on the same LAN
DOCUMENTATION IS A MUST !!
IT systems have to be well documented for them to survive. We want them to thrive.
Documentation makes solving problems easier and gives your company context to avoid the same issue in the future. Having a ‘blueprint’ of systems helps with troubleshooting, but also with integrating new components and systems when you need to upgrade or improve your IT systems.
