Commteck

IT support for medical & specialty clinics

Managed IT for medical clinics where an hour of downtime is an hour of cancelled appointments.

For clinic managers, physicians and operations leads across Utah

What medical & specialty clinics actually run

Medical and specialty clinics carry the heaviest compliance load of any practice we work with: an electronic health record that has to be available at the point of care, a SQL-backed database that some vendors still host on site, e-prescribing and lab interfaces, and staff who move between rooms and devices all day. Where the EHR runs locally, the server, its database and its backup are the practice — which makes monitoring and a tested restore more valuable than any single repair.

  • EHR and practice-management access that stays available at the point of care, on the device in front of the clinician
  • On-site SQL / database instances monitored, patched and backed up (our SQL / eClinicalWorks support line exists for exactly this)
  • HIPAA-minded control: unique accounts, MFA, least privilege, and an audit trail of who touched what
  • A restore that has actually been rehearsed — so an unusable server is a bad morning, not a closed clinic

Services involved

What we usually put in place

Compliance work in medical & specialty clinics is guidance and readiness, not certification: we put the technical controls in place and keep the evidence organised, and the legal and regulatory decisions stay with you and your advisers.

Start with an assessment

We will review what you run today, show you the gaps that matter for medical & specialty clinics, and quote the work before anything changes.